Infrasoft Pty Limited (ABN 57 159 082 407) handles personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Our contact form asks for your name, email address, phone number and message, and we use them to answer your enquiry. The form uses Google reCAPTCHA to filter out spam, which passes Google details of your browser and device. We do not use analytics or advertising cookies.
If you work for a customer, supplier or partner, we hold your business contact details, our correspondence with you and any support requests you raise, so that we can supply and support our software and meet our contracts.
Customers sometimes send us diagnostic files that contain personal information. We use it only to fix the problem it was sent for, and delete it when we no longer need it.
We do not sell personal information, and we do not use it for marketing you have not asked for.
Our own systems are in Australia and are encrypted. We also use Google, which may store personal information outside Australia, including in the United States.
You can ask what personal information we hold about you and ask us to correct it, at no charge. If you think we have mishandled your information, tell us what happened. Either way, write to privacy@infrasoft.com.au and we will respond within 30 days.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Infrasoft Pty Limited
PO Box 497, Broadway NSW 2007, Australia
Tel: +61 419 604 444
This version is dated 10 November 2026.